Basic consultations and minor troubleshooting are included in your service. If anything requires additional charges, we will always inform you clearly beforehand. We will never bill you after the fact without warning.
We typically respond as quickly as possible within business days, and urgent issues are prioritized so you do not have to wait long.
Our support is currently available during business hours. If you have an urgent issue outside of that, feel free to WhatsApp us and we will attend to it as soon as possible.
We can help with minor website issues, email setup, and basic guidance on how to use things. If you are unsure whether something is covered, just ask us.
Yes. If text explanations are not clear enough, we can arrange a call and guide you through it step by step.
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